Our proposed solutions always start from the individual client’s specific needs and wishes in relation to the company’s situation.
Together we uncover where there is a need to focus the effort. Most often, more activities are required at the same time. They all have the same goal - to create excellent experiences for customers, employees and, not least, the surrounding community, which is full of potential new customers and employees.
EX
Emplyee Experience
Management developmentBehavioural profiling
Personality test
Coaching
Mentoring
Culture survey
Cultural development
Site visit
Job satisfaction survey
Creating job satisfaction
Training
eNPS2
Change management
Outplacement
Feedback culture
Customer-focus culture
Skills mapping
HR support
Stress coaching
Job requirements analysis
Process optimization
Organizational development
Lectures
High-performance teams
Great place to work
Cultural profile
CX
Customer Experience
Segmentation strategyLoyalty strategy
Loyalty programme
NPS2
Customer focus
Additional sales
Cross-sales
New sales
Analyses
Partner development
Process optimization
CRM
Lectures
Sales strategy
Customer panel
Mystery shopping
Focus groups
Big data
SX
Society Experience
Channel buildingSponsorships
CSR
New sales
Lead generation
Board work
Strategy development
Market analysis
Product development
Lectures
Acquisition
Fusion
Disruption
Innovation
NPS/eNPS benchmark
LEAN
TQM
Staff recruitment
Telemarketing
Web development
Social media
Text and AD
